+971566837883
info@storagecabinetdubai.com
Product has been added to your cart.

Refund and Returns Policy

At Storage Cabinet Dubai, we want you to be satisfied with your purchase. If you experience an issue with your order, please contact our team so we can review your request and guide you through the available options.

Returns Eligibility

Return requests are reviewed according to the condition of the product and the details of the order. To help us assess your request, please ensure that:

  • The product is in its original condition, with all supplied parts and accessories.
  • You provide your order details and a clear description of the issue.
  • You contact us before returning any product so we can provide instructions.

Custom-made, specially ordered, or personalized storage cabinets may be subject to different return conditions. Please confirm the applicable terms with our team before placing your order.

Damaged, Defective, or Incorrect Items

If your storage cabinet arrives damaged, defective, or different from what you ordered, contact us as soon as possible. Please provide your order details and photographs of the product and any visible damage.

Our team will review the issue and advise you on the appropriate resolution, which may include a replacement, repair, or refund where applicable.

Refund Policy

Refund requests are assessed after reviewing the order and the reason for the request. If a refund is approved, we will inform you of the refund method and expected processing time.

The time it takes for the funds to appear in your account may depend on your payment provider or bank. Any applicable delivery, installation, or return charges will be communicated during the review of your request.

Exchanges and Replacements

If you receive a damaged, defective, or incorrect item, contact our team to discuss an exchange or replacement. Availability and eligibility will depend on the product, the nature of the issue, and the outcome of our review.

Cancellations

If you wish to cancel an order, contact us as soon as possible. Cancellation requests depend on the order status. Orders that have already been prepared, dispatched, or made to specific customer requirements may have different cancellation conditions.

How to Request a Return or Refund

To submit a request, contact us using any of the following details:

Please include your order number, the product name, the reason for your request, and supporting photographs if relevant.

Contact Information

Storage Cabinet Dubai

4th St, Al Quoz 1, Al Quoz, Dubai, United Arab Emirates

Phone: +971 56 683 7883

Email: info@storagecabinetdubai.com

For assistance with a return, refund, replacement, or order cancellation, please contact our team.

Policy Updates

Storage Cabinet Dubai may update this policy when necessary. Any revised version will be published on this page.